Subject: Tech Support Candidate - VAIBHAV VAIBHAV
From: VAIBHAV VAIBHAV <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 09:06:40 -0500

| | Tech Support Test

Name | VAIBHAV VAIBHAV
E-mail | [email-masked]
Phone Number | (01232) +919027091964
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Modinagar
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | SCOM STABLE NET TOOLS

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Motherson Sumi infotech and design limited | Technology Engineer | 25th Jan 2021 | Rs.30000
Previous Employer 1 | Sinyar Electro mechanical llc, Dubai, UAE | Electrical Engineer | 30th September 2015 | AED 2500
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Better Knowlege of SCOM, STABLE NET TOOLS
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Yes
What according to you makes you a good candidate for customer service or technical support job? | Yes
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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