Subject: Tech Support Candidate - Parul Sharma
From: Parul Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 08:41:18 -0500

| | Tech Support Test

Name | Parul Sharma
E-mail | [email-masked]
Phone Number | (+91) 8130536081
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad Ghantaghar
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | National Yogasana sports FEDERATION | Office assistant | |
Previous Employer 1 | Acm Legal law firm | Office coordinator | 6 august 2020 |
Previous Employer 2 | Tata TELESERVICES LIMITED | Assistant | 3 February 2018 | 19237

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First check internet connection if not ok than clear cache memory and retry and than refresh
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First on speaker than in bluetooth of our mobile and than select speaker name in your bluetooth option and connect
What according to you makes you a good candidate for customer service or technical support job? | I am always eager to learn and very interested in technical job
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |