Subject: Tech Support Candidate - ravi teja
From: ravi teja <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 08:32:22 -0500

| | Tech Support Test

Name | ravi teja
E-mail | [email-masked]
Phone Number | (91) 9912605562
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | hyderbad
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | veron con | sap fico | 20/01/2021 | 25000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First, I will check my network is ok. and later I will check is there any bugs, and still than when I cant
open the website I will VPN to login

Please list the steps to connect a Bluetooth speaker to your mobile phone.

first, I will make sure the Bluetooth is switched on then. I will open my mobile phone and switch on
Bluetooth and search for the speakers which
I need to connect, and I will connect them

What according to you makes you a good candidate for customer service or technical support job?

in my last job I have worked with many customers
I will all ways like and love to interact with new people, and I love what I do in my job

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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