Subject: Tech Support Candidate - Ankit Behl
From: Ankit Behl <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 08:01:24 -0500

| | Tech Support Test

Name | Ankit Behl
E-mail | [email-masked]
Phone Number | (91) 96502 76379
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Rani bagh, Pitam pura
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. I will clear cache
2. I will delete the browsing history
3. I will close the other websites if open
4. I will disable the pop blocker if any

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Go to settings
2. Find the bluetooth speaker name in the settings
3. Link the bluetooth speaker with phone

What according to you makes you a good candidate for customer service or technical support job? | 1. I think i can talk more and help people to resolve their issues
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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