Subject: Tech Support Candidate - Nitin Arora
From: Nitin Arora <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 07:09:21 -0500

| | Tech Support Test

Name | Nitin Arora
E-mail | [email-masked]
Phone Number | (91) 9911614544
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | N.i.t. Faridabad, Haryana
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Belz instruments Pvt ltd | IT Executive | Presently working | 26275
Previous Employer 1 | Jiva Ayurveda | IT Executive | May 2012 | 11000
Previous Employer 2 | Associated computer aids | IT Executive | September 2010 | 8000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I will check to browse some other website, if it's not working then I will check whether my computer system is properly connected with LAN cable or not. If it's connected properly then will check the internet connection is active or not.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First step to power on the speaker.
Second step to select the Bluetooth option in speaker.
Third step to active the Bluetooth option on mobile.
Forth step to search for nearby devices.
Select the name of speaker from list and click on connect.

What according to you makes you a good candidate for customer service or technical support job? | I will understand the problems very effectively and solve them very much efficiently.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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