Subject: Tech Support Candidate - Dhirendra Mall Dhirendra
From: Dhirendra Mall Dhirendra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 06:17:29 -0500

Tech Support
Test

Name

Dhirendra
Mall Dhirendra

E-mail

[email-masked]

Phone Number

(+91) 8122807249

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Noida Sector 70

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Hitachi Payment Service Pvt limited

Customer Executive

August

11k

Previous Employer 1

HDFC

Telecaller

December

14k

Previous Employer 2

Square Yards Counslting Pvt
limited

BDE

December

25k

In your past experience
you have (select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat
Did not interact with customers, supported internal
employees

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

No

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

8122807249

What according to you makes you a
good candidate for customer service or technical support job?

Mobile

On a scale of 1 - 5 please rate your
fluency in spoken English

5