Subject: Tech Support Candidate - Anuj Mogha
From: Anuj Mogha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 05:39:07 -0500

Tech Support
Test

Name

Anuj
Mogha

E-mail

[email-masked]

Phone Number

(9560410876) 9560410876

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Noida

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Hardware - Basic
System

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Mahagun

Engineer systemsupport

Currently working

1.50000

Previous Employer 1

Previous
Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First we
will check  internet is working or not by open google .then we will check
address is correct or not which we have type in address bar. Open a new tab and
check to see if you can load another website like google.if you can open another
sight the problem is in www.ndtv.com second  we can check another browser.
Then clearing cookies and cache.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Go to
sattings tap to bluetooth option. Turn on bluetooth.a list of available devices
will appear. If your speaker is not listed press the buttan on your speaker that
makes it discoverable  it often a button with a bluetooth symbol on
it

What according to you makes you a good candidate
for customer service or technical support job?

Who has
good communication skils and  good knowledge of computer and hardware
instolation .

On a scale of 1 - 5 please rate your fluency in spoken
English

4