Subject: Tech Support Candidate - sudhanshu kamble
From: sudhanshu kamble <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 04:57:23 -0500

| | Tech Support Test

Name | sudhanshu kamble
E-mail | [email-masked]
Phone Number | (+91) 9175061243
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Hyderabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Linux
AWS

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | 0 | 0 | 0 | 0
Previous Employer 1 | 0 | 0 | 0 | 0
Previous Employer 2 | 0 | 0 | 0 | 0

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. I will check is the internet working or not
2. I will check is the browser working
3. Is there any restriction on the browser
4. Is the browser update
5. I will try this website to open in other system as well

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn on the bluetooth speaker and check is it working or not if not then we have to charge it,  if it is working then we go to the nest step.
2. turn on the bluetooth from the mobile
3. Check , weather the mobile is showing the bluetoothe speaker name if yes then pair the speaker.
4. If it is not showing the speaker then we have to manually search and pair it.

What according to you makes you a good candidate for customer service or technical support job? | If can communicate with the customer in a good way as well as i belong to technical field.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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