Subject: Tech Support Candidate - Mustafa Raja Ansari
From: Mustafa Raja Ansari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 04:40:53 -0500

| | Tech Support Test

Name | Mustafa Raja Ansari
E-mail | [email-masked]
Phone Number | (96254) 77113
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Jhilmil colony East Delhi,
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | MSD telematics | Associate engineer | 2018 | 15k
Previous Employer 2 | I Energizer | Technical support | 2020 | 18k

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First I will check internet connection after that I will open another website in same browser.
If issue will not resolve than I will go to another browser to open this website.
If website will not be open that means the problem occurred from server, after that we convey this issue with server team and we will fix it.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First I can on the bluetooth of both devices
and connect them each Other.
Second I can connect with data cable.

What according to you makes you a good candidate for customer service or technical support job? | I am very result oriented person. My primary motivation is to achieve the desired result. While I enjoy working on the project on my own. I am particularly motivated by the buzz of working in a team.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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