Subject: Tech Support Candidate - Devendra Singh Sisodia
From: Devendra Singh Sisodia <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 04:32:49 -0500

Tech Support
Test

Name

Devendra
Singh Sisodia

E-mail

[email-masked]

Phone Number

(91) 9782823639

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Udaiour Rajasthan

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Arcgate

SME

29 Nov 2019

27800

Previous Employer 2

In your past experience you have (select
all that applies)

Interacted with customers over
Email
Interacted with customers over Live Chat

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

If you're having trouble with a website, click
the Fx57GreenPadlock Fx70GreyPadlock icon in the address bar to see if Firefox
has blocked parts of the page that are not secure. See Mixed content blocking in
Firefox for details.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1. Swipe
down from the top of the screen.

Touch and hold Bluetooth .

2. Tap Pair new device.

3. you don't find Pair new device, check under "Available devices" or tap More.
Refresh.

4. Tap the name of the Bluetooth device you want to pair with your device.

5. Follow any on-screen instructions

What according to
you makes you a good candidate for customer service or technical support
job?

Its all about my attitude in addition to my academic
qualification, like we should be soft spoken, good listener, problem solver,
helpful, team builder and know how to engage the people well.

On a
scale of 1 - 5 please rate your fluency in spoken English

3