Subject: Tech Support Candidate - Pardeep Malik
From: Pardeep Malik <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 03:37:48 -0500

| | Tech Support Test

Name | Pardeep Malik
E-mail | [email-masked]
Phone Number | (91) 9896000967
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Faridabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly,I will check my internet connection and my browser is working properly. Secondly,I will check IP address or domain name.Then I will go for error type  showed by the browser and try another browser for checking browser problem.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 Go to setting app.
2.Tap the bluetooth to turn on.
3  A list of available devices will appear.
4 Select the Bluetooth device and pair them.

What according to you makes you a good candidate for customer service or technical support job? | According to me I am very hardworking and motivated person. Also,I am a good learner. Moreover, my skills makes me good candidate for this job.I am a technical graduate in computer and passionate about technology.I have certificate of IELTS( International language testing system) by IDP Australia in which I scored 6.5 band score.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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