Subject: Tech Support Candidate - Yash Maurya
From: Yash Maurya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 02:52:10 -0500

Tech Support
Test

Name

Yash
Maurya

E-mail

[email-masked]

Phone Number

(96503) 58214

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Karol Bagh, Delhi.

Which
best describes your Technical Support capabilities

I don't
have experience or skills for Technical Support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Gamma Process hub

Customer Support
Executive

16000

Previous Employer 1

Windshield Experts

Centre
Assistant Manager

May 2018

16000

Previous
Employer 2

Unayur Marketing

Customer Care
Executive

June 2017

15000

In your past experience
you have (select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

I willl re-start my computer first and then try
to open a website again.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

First
switch on the speaker and it's bluetooth then switch on bluetooth setting in
mobile phone.

What according to you makes you a good candidate
for customer service or technical support job?

Past
customer service experience.

On a scale of 1 - 5 please rate your
fluency in spoken English

3