Subject: Tech Support Candidate - LaxmiPriya Laxmi
From: LaxmiPriya Laxmi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 14 Jan 2021 11:44:47 -0500

Tech Support
Test

Name

LaxmiPriya
Laxmi

E-mail

[email-masked]

Phone Number

(011) 9205973649

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Uttam Nagar East,
Delhi

Which best describes your Technical Support
capabilities

I've worked in Level 2 tech support

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows - Basic
Networking
- basic
Networking - advance
ERP

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

CBO Infotech

It Executive

4 jan, 2021

18000

Previous Employer 1

Previous
Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Yes

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Firstly,
switch "ON" bluetooth icon of your both device, after that search the connection
recquest on your mobile phone. After the request appearing accept the request.
Thus, mobile has connected to the speaker via bluetooth.

What
according to you makes you a good candidate for customer service or technical
support job?

I have various soft skills like public relations
and so on. And in technology I have 3 years experience in basic and advance
networking, outlook, office 365, ERP, Tally, My Sql, and so.

On a
scale of 1 - 5 please rate your fluency in spoken English

5