Subject: Tech Support Candidate - Saurabh kumar
From: Saurabh kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 14 Jan 2021 07:43:18 -0500

| | Tech Support Test

Name | Saurabh kumar
E-mail | [email-masked]
Phone Number | (91) 7355128217
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Techsture technologies | IT Engineer | | 11600
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If anyone facing problem to open any site then there should be either network problem or mobile data turned off.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | In first step open Bluetooth in your phone then find tha speaker's name then click on connect.
What according to you makes you a good candidate for customer service or technical support job? | I am fresher but I can handle problems easily. If any problem occurs then also trying to shortout without taking much time.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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