Subject: Tech Support Candidate - Manjeet Singh
From: Manjeet Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 14 Jan 2021 06:45:48 -0500

| | Tech Support Test

Name | Manjeet Singh
E-mail | [email-masked]
Phone Number | (091) 8447710884
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida sector-128
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | Ficode technologies llp | Software tester | 24/10/2018 | 40k
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First i will troubleshoot the problem and then report to that company who design this website.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First click to on Bluetooth on your phone and then search bluetooth device and connect that device
What according to you makes you a good candidate for customer service or technical support job? | Because in my last company i cordinate with the client too. So i am perfect for this job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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