Subject: Tech Support Candidate - Jitinpal singh Chhabra
From: Jitinpal singh Chhabra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 14 Jan 2021 06:29:48 -0500

| | Tech Support Test

Name | Jitinpal singh Chhabra
E-mail | [email-masked]
Phone Number | (+91) 9711751828
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Broadcast, baseband and compression.

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | ZEEL | LFS | 15/1/2020 | 35000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

We’ll look at these things:

1)Use a website down checker.
2)Use a ping checker.
3)Run step-by-step diagnostics.
4)Conduct a Traceroute.
5)Use network and website monitoring software.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Pair a Bluetooth accessory
1)Swipe down from the top of the screen.
2)Touch and hold Bluetooth .
3)Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More.
4)ap the name of the Bluetooth device you want to pair with your device.

What according to you makes you a good candidate for customer service or technical support job? | The ideal candidate usually embraces the opportunity to try new ways of doing things. Resolve: Willingness to work for the intrinsic benefit of work and its ability to enhance character.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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