Subject: Tech Support Candidate - Dhanasekhar Boguma Dhanasekhar
From: Dhanasekhar Boguma Dhanasekhar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 14 Jan 2021 01:46:18 -0500

| | Tech Support Test

Name | Dhanasekhar Boguma Dhanasekhar
E-mail | [email-masked]
Phone Number | (+91) 7799873066
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Anantapur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | iEnergizer | Assistant Executive | May 20 2020 | 40000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | ...

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open stettings on mobibe and select the option
Bluetooth them after its searches for new devises and after that has to select the requiered device.

What according to you makes you a good candidate for customer service or technical support job? | The positive  attitude towards customer and willingness to help someone by providing the correct resolution or information. Maintaining professional relationship with the customer. good communication skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |