Subject: Tech Support Candidate - Ramsundar Sahu
From: Ramsundar Sahu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Jan 2021 21:15:15 -0500

| | Tech Support Test

Name | Ramsundar Sahu
E-mail | [email-masked]
Phone Number | (91) 7017786678
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Remote control system

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check search engine
Check pop settings in browser
Check the connection internet
Fast of foll you can Check updates you browser
Many types of issues for websites running problems

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to Bluetooth tab and click than
You go mobile phone go to click tha Bluetooth tab and search it
Find the Bluetooth name click it
Than your mobile phone connected

What according to you makes you a good candidate for customer service or technical support job?

Good Listening
Communication is good

On a scale of 1 - 5 please rate your fluency in spoken English | 2

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