Subject: Tech Support Candidate - SAURABH Vashistha
From: SAURABH Vashistha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Jan 2021 13:07:31 -0500

| | Tech Support Test

Name | SAURABH Vashistha
E-mail | [email-masked]
Phone Number | (91) 9717134408
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida extension
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Investors clinic infratech Pvt Ltd | Sr. Business development exe6 | 5/08/2020 | 310000
Previous Employer 1 | Rapidex Industries pvt. Ltd | Business development executive | 17/10/2017 | 240000
Previous Employer 2 | Stj Electronics pvt Ltd | Sales executives | 05/05/2015 | 20000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | You can usually fix this error by reviewing the URL of the page that is causing the error; it's possible that the link clicked is one that is for authorized users only

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from the top of the screen.
Touch and hold Bluetooth .
Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.
Tap the name of the Bluetooth device you want to pair with your device.
Follow any on-screen instructions.

What according to you makes you a good candidate for customer service or technical support job? | I am B.Sc. in IT and have certificate in hardware and networking from AMU
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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