Subject: Tech Support Candidate - Karan Sreekanth
From: Karan Sreekanth <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Jan 2021 10:47:12 -0500

| | Tech Support Test

Name | Karan Sreekanth
E-mail | [email-masked]
Phone Number | (600051) 8637453488
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Chennai
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Nil | Nil | Nil | Nil
Previous Employer 1 | Nil | Nil | Nil | Nil
Previous Employer 2 | Nil | Nil | Nil | Nil

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I would close that specific tab and reopen it.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Switch on the Bluetooth in the phone and switch on the Bluetooth. Pair the Bluetooth with phone once it's in sync you will be intimated by by change in the colour of the led in the Bluetooth or some sound ,from which you can understand the Bluetooth is connected.
What according to you makes you a good candidate for customer service or technical support job? | I have the patience and people skills to work in customer service. I find each complaint as a new opportunity to learn something new.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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