Subject: Tech Support Candidate - Jeetendra Kumar Jeetendra
From: Jeetendra Kumar Jeetendra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Jan 2021 08:33:21 -0500

Tech Support
Test

Name

Jeetendra
Kumar Jeetendra

E-mail

[email-masked]

Phone Number

(91) 7042255797

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Pandav Nagar Delhi
110092

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Wipro pay role skypro

Gurgaon

Still working

15000

Previous Employer 1

Shine Media

Patan

Jan
2014

12000

Previous Employer 2

In your past experience you have (select
all that applies)

Did not interact with customers, supported
internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

First we clean browsing history than check with
another browser wither that website is working or not, we can alos check browser
version, check if firewall or antivirus blocking

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Open Mobile
settings,than on blutooth check there bluetooth speaker will show now paire that
device.

What according to you makes you a good candidate
for customer service or technical support job?

When ever
I got any issue from system I will first check what kind issue customer facing
with the system than follow step by step troubleshoot, and resolve the
issue

On a scale of 1 - 5 please rate your fluency in spoken
English

4