Subject: Tech Support Candidate - Kuldeep Choudhary
From: Kuldeep Choudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Jan 2021 07:37:53 -0500

Tech Support
Test

Name

Kuldeep
Choudhary

E-mail

[email-masked]

Phone Number

(91) 9761560469

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Gurgaon

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
basic
Hardware - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Vaco Binary semantics llp

Associate analyst

14000

Previous Employer 1

Globiva services Pvt
ltd

Associate

10/01/2020

11000

Previous
Employer 2

In your past experience you have (select
all that applies)

Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

Many basic problems can be
solved simply by restarting your device. This clears caches, and forces the
device to re-load the program or web page you may be having issue with, rather
than use something that may be partially wrong.

Open your browser. In the address bar at the top, type in www.ndtv.in, then push
Enter or Return.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1. Swipe
down from the top of the screen.

2.Touch and hold Bluetooth

3.Tap Pair new device. If you don't find Pair new device, check under "Available
devices" or tap More. Refresh.

4.Tap the name of the Bluetooth speaker you want to pair with your Mobile.

5.Follow any on-screen instructions

What according to
you makes you a good candidate for customer service or technical support
job?

The positive attitude towards customer and willingness to help
someone by providing the correct resolution or information. Maintaining
professional relationship with the customer. good communication
skills.

On a scale of 1 - 5 please rate your fluency in spoken
English

3