Subject: Tech Support Candidate - Swarendra Kumar
From: Swarendra Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Jan 2021 06:44:12 -0500

| | Tech Support Test

Name | Swarendra Kumar
E-mail | [email-masked]
Phone Number | (91) 8823836953
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Botenikal garden Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Quess Corp Lmt. | Cse | | 23800
Previous Employer 1 | J group Mumbai | Bde | | 20000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1- make sure about internet connectivity.
2-Restart your device.
3- go on top of the right hand allow to access the site if there is any error showing regarding.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 - turn on mobile Bluetooth.
2-  turn on speaker Bluetooth and hold it, it will connected.

What according to you makes you a good candidate for customer service or technical support job? | Sir,To short out the problem of the customers by understand their problem. And satisfy them by your words.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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