Subject: Tech Support Candidate - Suresh Gairola
From: Suresh Gairola <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Jan 2021 06:19:37 -0500

| | Tech Support Test

Name | Suresh Gairola
E-mail | [email-masked]
Phone Number | (0120) 9711060796
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida Sector 62
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Retention experience

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Pine Labs Pvt ltd | Support operations executive | Completed | 23600
Previous Employer 1 | Sridhar insurance | Renewal executive | Completed | 17000
Previous Employer 2 | Fcs software solutions | Retention executive | Completed | 14000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I will go on page history and I will do delete my page history then I will refresh the page after that I will write www.ndtv.com on the page then I will enter.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly I will open my Bluetooth of my phone. After that I will open speaker Bluetooth and then I will search speaker Bluetooth name in my phone and after that I will connect Bluetooth to my phone.
What according to you makes you a good candidate for customer service or technical support job? | Because I have many experience of domestic customer and I am hardworking and honest for the work. these type of quality will work for company growth.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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