Subject: Tech Support Candidate - Ranjeet Singh
From: Ranjeet Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Jan 2021 05:54:39 -0500

| | Tech Support Test

Name | Ranjeet Singh
E-mail | [email-masked]
Phone Number | (011) 7827281279
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | new ashoknagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | accenture | cro | 22 sep 2020 | 35000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

step
1. I WILL CHEAK IF INTERNET IS WORKING.
2.  THERE IS CORRECT URL ENTERED
3.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | 1. GO TO SETTING > BLUTHOOTH>SEARCH FOR DEVICE >PAIRE> CODE ENTER> CONEECT TO DEVICE

What according to you makes you a good candidate for customer service or technical support job?

24/7 TEC SAVY PERSON
READY TO LEARN

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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