Subject: Content Writer Candidate - Rekha Dimri
From: Rekha Dimri <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Jan 2021 05:48:31 -0500

Content Writer
Test

Name

Rekha
Dimri

E-mail

[email-masked]

Phone Number

(011) 8851343853

Where do you
currently live (area)

Mayur Vihar  Phase III

Please
give us details of your last 3 employments including current. If you've not
worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

ForumFare

Senior HR

NA

25000

Previous
Employer 1

Xestion Advisors

Senior HR Executive

30th
Sep'2016

15000

Previous Employer 2

Pandit Govind Vallabh Joshi
Secondary School

Primary Teacher

25th Jan'2016

15000

Please write a short blog of 300
words on how to manage social media customer service. Below are two reference
blogs. Please keep in mind that we want to jump to points straight away instead
of wasting words on intro etc. 1.
https://blog.hootsuite.com/multilingual-social-media-presence/ 2.
http://veracontent.com/2016/11/22/multilingual-social-media/

There are three P's to deliver an outstanding customer
service, People, Product and Process.We should remain loyal towards our
customers.Always listen their opinions and provide best solutions up-to their
satisfaction level. Secondly,  must have depth knowledge about the product.No
false information. It will make customer service team sound competent,confident
and more efficient. Last but not least , process should be friendly yet
professional. One should value customers' time and understanding their
requirements. Language should be polite and calm.Respond as if our all customers
are watching.

Always respond to customers' complaints and queries. Easy sharing of content is
mandatory.

Please share links to blogs written by you

Not yet published