Subject: Tech Support Candidate - Namo Narayan
From: Namo Narayan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Jan 2021 22:21:49 -0500

Tech Support
Test

Name

Namo
Narayan

E-mail

[email-masked]

Phone Number

(+91) 9899369661

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

East Vinod Nagar

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
MacOS
Networking -
basic
Hardware - Basic
Hardware - Advanced
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Megahertz infotech Pvt
Ltd

Technical support Engineer

30 November

22000

Previous Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Live Chat

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Please check your internet
connection.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Open Bluetooth app and turned on your Bluetooth
connection then scan.

What according to you makes you a
good candidate for customer service or technical support job?

Positive attitude

On a scale of 1 - 5
please rate your fluency in spoken English

2