Subject: Tech Support Candidate - Bhupinder Singh dev godda
From: Bhupinder Singh dev godda <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Jan 2021 08:03:50 -0500

| | Tech Support Test

Name | Bhupinder Singh dev godda
E-mail | [email-masked]
Phone Number | (0129) 9910525592
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Faridabad Haryana
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Star world wide | IT technicians | 2011 | 25000.
Previous Employer 1 | SGS infotech | Team lead | 2011 | 25000.
Previous Employer 2 | Wipro ltd | Associate | 2010 | 28000.

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | No error found
Please list the steps to connect a Bluetooth speaker to your mobile phone. | I have wire speakers just connected and speakers on but low frequency.
What according to you makes you a good candidate for customer service or technical support job? | SLA level , team work, deal online ,solve technical issue over the phone,
On a scale of 1 - 5 please rate your fluency in spoken English | 2

| |