Subject: Re: Tech Support Candidate - Ekta Malhotra
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 12 Jan 2021 04:18:30 -0700 (MST)

Did first round 

Ekta Malhotra (+91) 9625372643 1st Round Dwarka More Immediate 31000/- 35000/- 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 12 Jan, 2021, at 16:03, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Ekta Malhotra < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 11 January 2021 at 2:55 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Ekta Malhotra 

	

	
	
			Tech Support Test 
		
	Name 	Ekta Malhotra 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 9625372643 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Mohan garden uttam nagar 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Concentrix 	Sr process advisor 	7th December 2020 	30000 
Previous Employer 1 	Wipro ltd 	Advisor 	April 2016 	15000 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First we check internet connection is available or not. 
We check the url we entered is correct . 
There should not be any space in the url. 
If still not working , we will change the browser to check the website . 
We will try to use a different website to check that is working or not . 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Turn on the bluetooth of both the devices that is from mobile and speaker. 
Search for the speaker's name on your mobile bluetooth . 
Once it is appear we can connect it. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have worked with both customer servise and technical support service also I have good technical skills that makes me a good candidate with skills and experiences. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4