Subject: Re: Tech Support Candidate - Sajal Gupta
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 12 Jan 2021 04:18:01 -0700 (MST)

His spoken is broken 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 12 Jan, 2021, at 15:57, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Sajal Gupta < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 11 January 2021 at 8:46 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Sajal Gupta 

	

	
	
			Tech Support Test 
		
	Name 	Sajal Gupta 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 8756109213 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Noida 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 				
Previous Employer 1 	Ienergizer IT Services Pvt Ltd 	Sr Customer Service Executive 	30/12/2020 	21000 
Previous Employer 2 	Tech Mahindra Limited 	Customer Service Executive 	30/11/2019 	14500 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	There can be no. of steps. 
1) I will make sure internet connection works. 
2) Will check if the website is down for everybody or just me. 
3) Will restart my device. (Many basic problems can be solved simply by restarting the device. This clear cookies and caches, and forces the device to reload the web page you may be having issue with). 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Will open mobile settings then go to bluetooth setting afterwards search for particular device then will click on pair device, once pairing got successful there you go. 
	What according to you makes you a good candidate for customer service or technical support job? 	I'm qualified for this position because I have the skills you need and the experience to back it up of 2.5 years. Along with this I have, 
• Communication and interpersonal skills. 
• Strong work ethic. 
• Flexibility with shifts. 
• Maturity and professionalism, last but not the least. 
• Initiative and Motivation. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5