Subject: Re: Tech Support Candidate - Sagar Tarar
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 12 Jan 2021 04:00:09 -0700 (MST)

Out of Network 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 12 Jan, 2021, at 15:37, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Sagar Tarar < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 12 January 2021 at 2:27 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Sagar Tarar 

	

	
	
			Tech Support Test 
		
	Name 	Sagar Tarar 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 8708286014 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Delhi 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Linux 
Networking - basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Concentrix technologies 	Technical support engineer 	31st December 2020 	32000 
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First i will ask the user about the error message, 
If it is internet issue then i will troubleshoot for internet, 
If it is related to cookies then i will delete the cookies from browser and reload the website. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Switch on the Bluetooth on both the devices, go to bluetooth section under settings in your phone, click on scan, here you will see list of available devices, click on the name of speaker in the list, click yes once it asks for a prompt. Speaker will be connected to mobile phone. 
	What according to you makes you a good candidate for customer service or technical support job? 	Besides my experience in handling enterprise customers, i am dedicated towards my work, i follow work ethics diligently, i am great at problem solving, and above all my clients love to talk to me. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5