Subject: Re: Tech Support Candidate - Himanshu Tanwar
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 12 Jan 2021 02:17:26 -0700 (MST)

He sad you already spoke with him 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 11 Jan, 2021, at 19:51, Deeksha Dadu <[email-masked]> wrote: 

No answer, set up a time for interview tomorrow between 4-5pm 

From: Himanshu Tanwar < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 6 January 2021 at 12:14 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Himanshu Tanwar 

	

	
	
			Tech Support Test 
		
	Name 	Himanshu Tanwar 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 8123978961 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Gurgaon 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Hardware - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	DXC technology 	Service delivery coordinator 	15th Match 2021 	32000 
Previous Employer 1 	First Siurce India Pvt lyd 	Customer support executive 		
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
Did not interact with customers, supported internal employees 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Check browser settings like it’s IP address is static or dynamic and ipconfig of the browser to make sure it has right address 
Check if it’s connecting via secure or unsecured connection ex:- http or https. 
Reset the browser to default settings if nothing work 

	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Switch on Bluetooth for the device and also for the Mobile 
Search via mobile for the device and connect to the device 
Once connection is setup it can be used 
	What according to you makes you a good candidate for customer service or technical support job? 	I have relevant experience in this field 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5