Subject: Tech Support Candidate - Kunal Kuntal
From: Kunal Kuntal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Jan 2021 04:15:43 -0500

| | Tech Support Test

Name | Kunal Kuntal
E-mail | [email-masked]
Phone Number | (94) 9555682636
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Faridabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Wade Right Wir3d LLP | Sr. Associate | 20 November 2020 | 42000
Previous Employer 2 | Irvine degital media Pvt Ltd | BDE | 15 January 2019 | 25000

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will check other website like google.com if am getting the same error on that as well if not than I'll going to try another browser like mozilla firefox or internet explorer. Because sometimes particular websites only run on selected browser due to security reasons.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First I'll turn on the bluetooth option on both the devices so they can discover or visible to each other after that I'll get into mobile bluetooth settings and see for my speaker name in the list of devices near me and once I'll see the name I'll connect it with my phone.
What according to you makes you a good candidate for customer service or technical support job? | I am sure about my skills and knowledge from my previous experience about providing the best resolutions to customer to ensure that they are happy and satisfied with the service and support provided to them
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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