Subject: Tech Support Candidate - Mohit Kumar
From: Mohit Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Jan 2021 03:23:53 -0500

| | Tech Support Test

Name | Mohit Kumar
E-mail | [email-masked]
Phone Number | (91) 7703850395
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi shastri nagar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Team computer pvt Ltd | Technical support | Currently | 17200
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | 12222nd
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Fist stap  mobile bluetooth open then search available device after that showing bluetooth speakers name on phone then connect bluetooth speakers name after that using bluetooth speaker
What according to you makes you a good candidate for customer service or technical support job? | Candidates must technical knowledge and hardworking and good drawings and good talk way to customers
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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