Subject: Tech Support Candidate - Amit Kumar Amit
From: Amit Kumar Amit <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Jan 2021 02:30:47 -0500

| | Tech Support Test

Name | Amit Kumar Amit
E-mail | [email-masked]
Phone Number | (91) 8826374449
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Faridabad
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Netsoft | System engineer | June 2020 | 65000
Previous Employer 1 | ITBD | System adminmin | June 2018 | 40000
Previous Employer 2 | Accenture | Desktop support | March 2018 | 22000

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Correct website

2. Internet connectivity and access

3. another browser to check

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn on the blue tooth on both devices
2. Search Bluetooth device from mobile phone
3. pair Bluetooth and connect
4. Ready to use

What according to you makes you a good candidate for customer service or technical support job?

1. Understanding of nature of work
2. Put top customers feedback
3. Communicate well

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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