Subject: Re: Tech Support Candidate - Deepak Khandekar
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 11 Jan 2021 22:24:09 -0700 (MST)

No response 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 11 Jan, 2021, at 16:20, Deeksha Dadu <[email-masked]> wrote: 

Doubt he is good but check 

From: Deepak Khandekar < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Friday, 1 January 2021 at 11:51 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Deepak Khandekar 

	

	
	
			Tech Support Test 
		
	Name 	Deepak Khandekar 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 8123472067 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Karnataka 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Networking - advance 
Hardware - Basic 
Hardware - Advanced 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Rigour Electrosystems pvt ltd 	Technical engineer 	still working 	38000 
Previous Employer 1 	Tempco Temperature measurememt pvt ltd 	Technical engineer 	16/03/2020 	25000 
Previous Employer 2 	Design Tech pvt ltd 	Technical engineer 	09/02/2019 	21000 
	In your past experience you have (select all that applies) 	Interacted with customers over Email 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1)Check for the internet connection if its online or switched to limited or no network availability. 
2)If all is correct check for google home page to open on the browser. 
3)If google homepage open successfully then check whether NDTV.com webpage server is down or no. 
4)If inspite of that its not opening then go to run and type CMD and press enter. 
5)Type ping www.ndtv.com and press enter 
6)If replies come from the NDTV webpage ip address then there is a case that there is some issue with the browser. 
7)Reinstall the browser or check whether NDTV.com is compatible with the browser you are using or install any compatible browser to browse the website. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1)Go to settings on windows 
2)Then go to Devices and 
3)click on add bluetooth or other devices 
4)Click on add bluetooth device 
5)and on your mobile please enable bluetooth for the sucessful pairing of your device with the computer or laptop. 

	What according to you makes you a good candidate for customer service or technical support job? 	Thank you so much for giving me this opportunity to explain myself as from childhood i have a keen interest in helping people and as i am very much inclined towards Geeky things and learning new technical things on the internet about all the new gadgets and devices so i read a lot about the technical related stuffs and over the time i have able to help many of my friends and colleagues in technical related queries and apart from this i have a certification in Microsoft certified system engineer on windows 2003 server operating system and along with that i have Diploma certificate in Hardware and Networking. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4