Subject: Tech Support Candidate - Dhananjay Dhananjay
From: Dhananjay Dhananjay <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 11 Jan 2021 06:13:29 -0500

| | Tech Support Test

Name | Dhananjay Dhananjay
E-mail | [email-masked]
Phone Number | (91) 7060200282
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Greater Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Paramount propbuild pvt.ltd. | Marketing executive | 10 | 27000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Many basic problems can be solved simply by restarting your device. This clears caches, and forces the device to re-load the program or web page you may be having issue with, rather than use something that may be partially wrong.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on mobile bluetooth and turn on speaker and pair bluetooth speaker and connect the speaker
What according to you makes you a good candidate for customer service or technical support job? | Knowledge of technology
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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