Subject: Re: Tech Support Candidate - Sanjeev Kumar
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 11 Jan 2021 04:09:37 -0700 (MST)

His salary expectation are high, also he have to serve 45 days of notice 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 6 Jan, 2021, at 16:53, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Sanjeev Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 6 January 2021 at 12:13 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Sanjeev Kumar 

	

	
	
			Tech Support Test 
		
	Name 	Sanjeev Kumar 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 9958844060 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Krishna Park Extn New Delhi 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Mediaions IT Solutions OPC Pvt Ltd 	Retention Executive 	Presently working 	42000 
Previous Employer 1 	ASVP TECHNOLOGIES PVT LTD 	Co Founder 	Oct 2018 	65000 
Previous Employer 2 	V tech info Solutions 	Sr. technical sales n support executive 	Oct 2017 	36000 
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First of all I need to Check the exact error code, It could be Internet not connected, I will check my LAN/ WIFi connection. If not connected. I will make sure that my internet is up and fine. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	I need to Power On the Speaker first. It should show Blinking Light on the speaker, A sign that it is ready to pair now 
Step 2: I wil turn on my bluetooth on my phone and Scan for a new device. Once I see that available speaker Device name ,I will select connect. It will be paired and I should be able to streat the median content 
	What according to you makes you a good candidate for customer service or technical support job? 	A Sound knowledge of day to day tech information. Also a zeal to learn more and adapt the new techniques and idea and to use them in real life situation to find better solutions. As learning is a constant process, I have to stay up to date and that's exactly what I try to achieve. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4