Subject: Re: Tech Support Candidate - Varun Srivastava
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 11 Jan 2021 04:00:19 -0700 (MST)

No response 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 6 Jan, 2021, at 20:32, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Varun Srivastava < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 4 January 2021 at 6:06 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Varun Srivastava 

	

	
	
			Tech Support Test 
		
	Name 	Varun Srivastava 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(0) 6359961413 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Ahmedabad 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
MacOS 
Hardware - Basic 
Speakers & Audio 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Vodafone 	Technical Support Executive 	NA 	31,000/- 
Previous Employer 1 	Ttech 	Chat Sales Executive 	6th August 2019 	25,000/- 
Previous Employer 2 	NA 	NA 	NA 	NA 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1.Verify your internet connection. 
2. Clear your browsing history,cookies & Cache. 
3. Please check your websites. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1) Turn on Bluetooth on your phone. 
2) Turn on your Bluetooth Speaker. 
3) Pair both of them. 
	What according to you makes you a good candidate for customer service or technical support job? 	1. I have 2+ years of experience in technical support and Sales. 
2. I love to deal with Customers queries and interested to help them with resolution. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5