Subject: Re: Tech Support Candidate - Himanshu Dang
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 11 Jan 2021 03:50:41 -0700 (MST)

He is less confident 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 8 Jan, 2021, at 13:11, Deeksha Dadu <[email-masked]> wrote: 

First round 

Sent from my iPhone 

Begin forwarded message: 

From: Himanshu Dang <[email-masked]> 
Date: 8 January 2021 at 12:48:00 GMT+5:30 
To: Saurabh Dadu <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]> 
Subject: Tech Support Candidate - Himanshu Dang 
Reply-To: [email-masked] 

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			Tech Support Test 
		
	Name 	Himanshu Dang 
	E-mail 	[email-masked] 
	Phone Number 	(91) 8708050010 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Chandigarh 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	TechMahindra 	Consultant 	Currently working 	30000 
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	I would check the VGA cable or all the cable is connected properly also the internet connection. it might be possible that server do not respond. 
If the connection is good then I would recommend to reboot the router or restart the router. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Go to settings of your mobile phone, turn on the Bluetooth 
Also, turn on the Bluetooth of the speaker 
Now you will see your speaker's Bluetooth name on your mobile device. 
You need to pair or connect it once you will select the option. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have an experience in which I know how to complete the task in time.. 

If I do a job in 30 minutes, it's because I spent 4 years learning how to do that in 30 minutes. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4 	

	

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