Subject: Re: Tech Support Candidate - Juhi Vishwakarma
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 11 Jan 2021 03:49:00 -0700 (MST)

Already did his first round:- 

Juhi Vishwakarma (0712) 7028591344 1st Round Nagpur 1 week 20000/- 26000/- 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 8 Jan, 2021, at 13:23, Deeksha Dadu <[email-masked]> wrote: 

First round 

Sent from my iPhone 

Begin forwarded message: 

From: Juhi Vishwakarma <[email-masked]> 
Date: 7 January 2021 at 23:01:54 GMT+5:30 
To: Saurabh Dadu <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]> 
Subject: Tech Support Candidate - Juhi Vishwakarma 
Reply-To: [email-masked] 

BQ_BEGIN

	

	
	
			Tech Support Test 
		
	Name 	Juhi Vishwakarma 
	E-mail 	[email-masked] 
	Phone Number 	(0712) 7028591344 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Ncr 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	Networking - basic 
Hardware - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	D. P. JAIN INFRASTRUCTURE PVT. LTD 	Graduate Engineer Trainee 	30 DEC 2020 	20000 
Previous Employer 1 	Teleperformance 	Customer Support Executive 	3 September 2019 	15000 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Firstly, I'll reboot my computer and test the website again.Try loading the site in a different browser. There kay be some settings configured incorrectly on the browser. 
Try a different web browser to see if I can load the website. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1.Go to the settings. 
2.Tap the Bluetooth option. 
3.Turn on Bluetooth 
4. A list of available devices will appear 
5. If your speakee is not listed, press the button on your speaker that makes it discoverable- it's often a button with a Bluetooth symbol on it. 
	What according to you makes you a good candidate for customer service or technical support job? 	I think that I am good candidate for this position because of Technical Support Experience and my ability to adapt to any situation. I am a person with positive personality and it will always be a good factor to any job. 
I can work well and communicate with others to contribute to team efforts. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4 	

	

BQ_END