Subject: Re: Tech Support Candidate - Rahul Jha
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 11 Jan 2021 02:50:55 -0700 (MST)

No response 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 11 Jan, 2021, at 14:37, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Rahul Jha < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 6 January 2021 at 10:10 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Rahul Jha 

	

	
	
			Tech Support Test 
		
	Name 	Rahul Jha 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 9651757055 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Narayna vihar 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
Tally 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 	NA 	NA 	NA 
Previous Employer 1 	Eminence softech pvt. Ltd. 	RF Engineer 	31/03/2019 	12500 
Previous Employer 2 	Zeneva Tech Pvt. Ltd. 	Business Development Executive 	25/10/2017 	10000 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1. First check that the name of website is correct or not. 
2. If it is correct then try it to another brouser ,some times some sites are not open in all brouser. 
3. May be the site is in update process. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1.Open Bluetooth in your phone and then search the device. 
2. Turn on the device. 
3. See the search results then find out the device and then connect with password. 
	What according to you makes you a good candidate for customer service or technical support job? 	I'm Electronics and communication engineer so I am aware of most of the technology. 
And I'm a very friendly nature person and I have arleady worked for costomer service where I can handle all my customers and satisfied them. 
So I think I'm suitable for this position. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4