Subject: Tech Support Candidate - Nikhil Verma
From: Nikhil Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 11 Jan 2021 01:57:11 -0500

| | Tech Support Test

Name | Nikhil Verma
E-mail | [email-masked]
Phone Number | (+91) 8005400551
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Ghazibad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | first check the internet connection , then try loading the website in other browser if it runs properly in other browser then clear the cache and cookies and try again

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 - turn on the Bluetooth device
2 - Go to settings , click on Bluetooth icon ,turn on the Bluetooth
3 - locate the device name
4 - click on the name to connect the device

What according to you makes you a good candidate for customer service or technical support job? | love solving problem, Active listener .
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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