Subject: Tech Support Candidate - Awadhesh Kumar Singh
From: Awadhesh Kumar Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 11 Jan 2021 01:49:02 -0500

| | Tech Support Test

Name | Awadhesh Kumar Singh
E-mail | [email-masked]
Phone Number | (+91) 9654780307
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | New Ashok Nagar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Fourth dimension technology | L1 | Till | 17k
Previous Employer 1 | Fourth dimension solutions | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Live Chat
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Firstly check internet connection
2. Checked software issues.
3. Open this link to other software.
4. Proxy settings.
5. May be, restricted by firewall

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Open our Mobile bluetooth & speaker blutooth
2.  Search and connected by mobile

What according to you makes you a good candidate for customer service or technical support job? | My strength is my hard worker, adaptability and honest.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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