Subject: Tech Support Candidate - Deepa Sagar
From: Deepa Sagar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 10 Jan 2021 08:34:07 -0500

| | Tech Support Test

Name | Deepa Sagar
E-mail | [email-masked]
Phone Number | (91) 9873300698
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | North delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Vayam info solution | Desktop support engineer | 26 jan 2020 | 17000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Its depend on error
Initially we are delete cookies history etc check out the basic browser settings too

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First ON my bluetooth speaker THAN  switch a mode to connect it with my phone
Similarly ON my phone Bluetooth and pair it with my Bluetooth speaker

What according to you makes you a good candidate for customer service or technical support job? | My kast 4.2 year experience in service desk make me eligible for this because over there i am dealing with hdfc emlloyees and solving there software issues .( like lotus)
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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