Subject: Tech Support Candidate - Nishant Khare
From: Nishant Khare <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 8 Jan 2021 13:34:56 -0500

| | Tech Support Test

Name | Nishant Khare
E-mail | [email-masked]
Phone Number | (91) 8090525445
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Navi Mumbai
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ember Technology | Application Support Engineer | | 24000
Previous Employer 1 | Think Computer | SQL Support | 2018 | 8000
Previous Employer 2 | India Samachar | Technical Assistance | 2016 | 5000

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I will check the network connection if the network is available and working fine, then we will check the browser log folder and trace the issue in the log.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1-  Open the bluetooth of mobile.
Step 2-  Open the speaker and connect the bluetooth with mobile.
Step 3-  Check the mobile bluetooth is paired with speaker or not.
Step 4- step finished.

What according to you makes you a good candidate for customer service or technical support job?

Base Technologies
Good Communication
Good listener
Good Analyser
Quick Response
Team Handler
Ready to work 24/7

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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