Subject: Tech Support Candidate - VIJAY ARSUDE
From: VIJAY ARSUDE <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 8 Jan 2021 02:33:03 -0500

Tech Support
Test

Name

VIJAY
ARSUDE

E-mail

[email-masked]

Phone Number

(560068) 8600176959

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

BASHANKARI ,
BANGALORE

Which best describes your Technical Support
capabilities

I've worked in Level 1 tech support

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

MAGNA IFOTECH PVT LTD

DESKTOP SUPPORT ENGG

CURRENTLY
WORKING

16000

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email
Used a case management
tool
Did not interact with customers, supported internal
employees

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First i
will check with admin this website have access in domain or not

then i will clear the all cookies

then i will check website link like start with https or not

then i will check this website is in restricted sites.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Turn on the
Bluetooth speaker

then start the Bluetooth of mobile

then scan the available devises from phone

speaker name will come then click on that

it will ask for pair then pair then pair the device

What according to
you makes you a good candidate for customer service or technical support
job?

Good technical skill, fast learner, should be flexible with
work

On a scale of 1 - 5 please rate your fluency in spoken
English

4