Subject: Tech Support Candidate - Alok sharma
From: Alok sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Jan 2021 13:47:12 -0500

| | Tech Support Test

Name | Alok sharma
E-mail | [email-masked]
Phone Number | (91) 7830130483
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida sector 3
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Linux

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Corporate software solution pvt ltd mumbai | linux systemn admin | 10 january | 28000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Many basic problems can be solved simply by restarting your device. This clears caches and forces the device to re-load the program or web page you may be having an issue with, rather than use something that may be partially wrong.

If searching doesn't work, then there is reason to believe that you are not connected to the Internet. Fix the connection issue before proceeding.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1- FIRST SWITCH ON THE BLUETOOTH AND CLICK ON THE SEARCH DEVICE AND DEVICE WILL SHOW AND PAIR IT.
2- THEREAFTER SELECT THE PAIRED DEVICE AND CONNECT IT.

What according to you makes you a good candidate for customer service or technical support job?

I APPLY MY WHOLE SKILLS IN MY WORK. AND I SUPPORT MY TEAM AT ANY TIME.
I ALWAYS BE CONFIDENT WITH MY SKILLS.
If any issue I face I am capable to resolve the issue with troubleshooting.

my self-confidence and my skills make me a good candidate for a technical support job

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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