Subject: Tech Support Candidate - Anuj Kumar Vishwakarma Anuj
From: Anuj Kumar Vishwakarma Anuj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Jan 2021 09:09:41 -0500

| | Tech Support Test

Name | Anuj Kumar Vishwakarma Anuj
E-mail | [email-masked]
Phone Number | (+91) 9911199446
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | New Ashok Nagar Delhi-96
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Precision group | System engineer | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Hi I am working at precision group deployed to coforge technology greater Noida

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Select Start > type Bluetooth > select Bluetooth settings from the list.
Turn on Bluetooth > select the device > Pair.
Follow any instructions if they appear

What according to you makes you a good candidate for customer service or technical support job? | Good behaviour and don't reach SLA breach
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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