Subject: Tech Support Candidate - Sannit Chaudhary
From: Sannit Chaudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Jan 2021 07:48:52 -0500

| | Tech Support Test

Name | Sannit Chaudhary
E-mail | [email-masked]
Phone Number | (91) 9717837156
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Greater noida
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Team computers pvt.ltd | Network support engineer L2 | | 30000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Please press cmd than type ipconfig then please tell me ip address than i will check backends.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open mobile Bluetooth then search then select than device is cannect
What according to you makes you a good candidate for customer service or technical support job? | Resolve end user problem.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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